Refund Policy

We want you to be sure that Equaudit fits your needs. Purchases are processed by Paddle.com, our Merchant of Record, and refunds are issued through Paddle.

14-day money-back guarantee

If you are not satisfied with a new Pro subscription, contact us at hello@equaudit.com within 14 days of your first payment and we will refund it in full, no questions asked.

Renewals

Renewal payments are generally not refundable once the new period has started. We will consider refunds for renewals in exceptional cases, such as a charge made after you asked us to cancel. Cancel before the renewal date to avoid the next charge.

Cancelling

You can cancel at any time from Settings, Manage subscription. Your Pro features stay available until the end of the period you have paid for, and your account then returns to the free plan.

Statutory rights

This policy does not affect any rights you have under mandatory consumer protection law.

How to request a refund

Email hello@equaudit.com from your account address with the date of purchase. Refunds go back to the original payment method and typically appear within a few business days.